Policies

WALK-INS:

I am happy to accommodate walk-in guests, whenever possible. Give me a call at (603) 458-1946 or  Schedule an Appointment.

PAYMENT POLICY:

I accept cash, credit card (Visa, Mastercard, Discover, and American Express), and Apple Pay.

NEW GUESTS:

Please arrive 10 minutes before your first appointment, as you will need to fill out paperwork. Thanks!

IF THE DOOR IS LOCKED, PLEASE WAIT IN YOUR CAR.

SCHEDULING POLICY:

**All services booked with Windham Wax require a credit card number to reserve the appointment. In order to best accommodate our guests, we request 12 hours cancellation notice. This allows some flexibility for our guests, while providing a bit of security.

CANCELLATION POLICY:

**IMPORTANT – If you miss a scheduled appointment or fail to notify me of your cancellation at least 2 hours prior to your original service time, you will be charged 50% of your original service cost.

RUNNING LATE?

Please call to let me know if you are running more than 10 minutes late for your scheduled appointment. I may need to reschedule your visit. It is possible that I may be able to adjust or reduce your scheduled services in order to allow for late arrivals. Contact me immediately if you believe you will be late for your appointment.

PLANNING ON BRINGING YOUR CHILDREN?

I ask that you leave your children at home. A wax environment is not always appropriate for young people. However, if plans fall through, it’s ok.

HOW TO PREPARE FOR YOUR BRAZILIAN BIKINI WAX:

In order for a Brazilian Wax to be successful, the hair needs to be about a quarter inch long (about 10 to 14 days of growth). Please note, this especially applies to first-time guests who have been shaving. The worst possible thing you could do to your bikini line is to wax too soon after shaving. Stubble is difficult to remove with wax if it is too short, so please reschedule if your hair is less than the desired length.

It is a good idea to exfoliate your bikini line – very gently – the night before your Brazilian Wax. In fact, you can gently exfoliate your bikini line every day/evening. This helps deter those pesky ingrown hairs and aids in a speedy hair removal.

Come to your appointment relaxed. Anxiety can contribute to your wax experience being more painful. Some people have found that Advil or Motrin helps them before a Brazilian Wax. We really do believe that if you prepare yourself mentally, your wax experience won’t be as bad as you anticipate. If at any time you are too uncomfortable to complete your wax, please let your aesthetician know immediately.

MEN’S WAXING:

I do full Brazilian (aka BROzilian) waxes for men. I offer this as a professional service only. If  you are not taking the services seriously, I will politely ask you to leave.

Men have higher levels of testosterone, so they tend to have much more hair than women, and it is much thicker and coarser. For this reason, men’s hair can be more difficult to remove than women’s and treatments tend to take slightly longer than a similar women’s service. I recommend gently exfoliating the area to be waxed before your appointment.

Men seem to “bump” up occasionally, especially on their backs. If you have a tendency to break-out, we suggest you take a cold shower or ice your back area after your appointment. We offer aftercare products that help with ingrown hairs and irritation. For men, we recommend the PFB Chromabright Roll-On. Epsom salt baths can also help clear up breakouts.

FAQ

WHAT IS A BRAZILIAN WAX? 

A Brazilian Wax removes all hair in the pelvic area. We have a few options at Windham Wax: The Designer Brazilian Wax, which removes everything from the front to the back, including the bum, and the Brazilian Wax, which removes all hair in the front, with an option to leave a strip or shape. This option does not include the backside.

DOES IT HURT?

Removing hair from the root isn’t the most pleasant experience. However, with an experienced aesthetician the whole process can be relatively painless. Some women tend to be more sensitive around their menstrual cycle or while pregnant. It is possible to be waxed during these times, but be prepared to be slightly more uncomfortable than usual. If you do decide to wax during your menstrual cycle, please arrive to your appointment with a new tampon. We provide cleansing wipes for freshening up pre-wax.

WILL I BE UNCOMFORTABLE DURING MY WAX?

We strive to keep our guests as comfortable as possible. Our wax artists are trained and experienced professionals who will ensure that you feel at ease. For those who are highly sensitive, we recommend taking 1-2 Ibuprofen 20 minutes before your appointment.

HOW LONG SHOULD I WAIT AFTER SHAVING TO GET A BRAZILIAN WAX?

We recommend waiting approximately 2 weeks to ensure proper growth and a less painful, longer-lasting wax.

HOW LONG WILL THE RESULTS LAST?

Waxes usually last anywhere from 4-6 weeks, depending on your own personal hair growth.

CAN I GET WAXED IF I’M ON MY PERIOD?

Yes. Please note that women on their cycle are usually more sensitive. We ask that you freshen up and put in a fresh tampon before your wax.

CAN I GET WAXED IF I’M PREGNANT?

Yes. However, please clear this with your doctor. Just like waxing when you are menstruating, being pregnant will leave you more sensitive during and after your wax.

DO YOU WAX MEN?

Yes. You can find a list of men’s services here.

WHAT KIND OF WAX DO YOU USE?

We use hard wax specially designed for sensitive skin for the majority of our services. This differs from soft strip wax, which adheres to the skin as well as the hair and makes for a more painful wax. Hard wax adheres only to the hair, pulling straight from the root. We use strip wax for some services that cover larger surface areas (like arms, legs, backs, etc.). Our aestheticians maintain the highest standards of sanitation. We always wear gloves and NEVER double dip into our wax pots. 

CAN I GO TANNING BEFORE A WAX?

We don’t recommend it. Your skin will be more sensitive immediately following tanning. Your aesthetician has the right to decline a service if she feels your skin is too sensitive to be waxed. 

WHAT IS PROPER TIPPING ETIQUETTE FOR WAXING SALONS?

Tips are not expected but, if you are pleased with your services our wax artists are appreciative of any gratuity you would like to leave. The average amount ranges from 15%-25% of your service total. This added gratuity will go straight to your particular wax artist. Cash gratuity is recommended, but all tips are gratefully appreciated.

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